Terms and Conditions of Use

These terms and conditions apply to your use of the Sheppards Pharmacy website; by using our website you are deemed to accept these terms and conditions in full.  If you are not willing to accept any part of these terms and condition, please do not use our website.

Ownership of materials and permissions granted to you

The Sheppards Pharmacy website and the material on the website is owned and provided by A & JM Sheppard Limited, a private company limited by shares, registered in England and Wales with registered number 1203896.

You are permitted by us to view the materials on this website and to download and print a hard copy for your personal use or for obtaining products or services from us provided that:

  1. you do not alter or remove any of the material or any part of the website without our prior written permission to do so and that you do not change or delete any copyright, trade mark or other proprietary notices;
  2. you do not republish material from this website (including republication on another website);
  3. you do not establish a link to this website from any other website, intranet or extranet site without our prior written express consent;
  4. you do not reproduce, duplicate, copy, sell, resell, or otherwise exploit our website or material on our website for:
  • any unlawful purpose or in contravention of any applicable law
  • commercial exploitation without our prior written express consent
  • any purpose or in any manner that may give a false or misleading impression of us, our staff or our products or services.


Your privacy and that of each other person whose information you provide to us is important to us. Please see our privacy policy for details of what information we collect and how we will use and protect it.

Links from this website

We may, from time to time, provide links from this website to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.


Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from this website may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

Accuracy of information

Material on our website is provided for general interest only and is not a substitute for specific medical or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact us and/or your GP directly.

Limitations of liability

The information provided on the Sheppards Pharmacy website is provided by us free-of-charge and you accept that it would be unreasonable to hold us liable in respect of this website and/or any of the information on this website.

Sheppards Pharmacy does not warrant or represent that the material on this website is accurate, complete or current or that the website will be free of defects or viruses. Nor do we make any guarantee that your use of the website will be uninterrupted or error free. We reserve the right to modify, suspend or withdraw the whole or any part of the website or any of its content at any time without notice and without incurring any liability.

To the maximum extent permitted by law Sheppards Pharmacy excludes all representations, warranties and conditions. In particular, but without limitation, Sheppards Pharmacy shall not be liable for any loss or damage (in contract, negligence or otherwise) where:

(a) there is no breach of a legal duty of care owed to you by us;

(b) the loss or damage is not a reasonably foreseeable result of any such breach; or

(c) any loss or damage or increase in loss or damage results from a breach by you of these terms and conditions.

Nothing in these terms and conditions excludes or limits our liability for fraudulent misrepresentation or for death or personal injury caused by our negligence or for any other liability which cannot be excluded or limited under applicable law.


No delay or decision not to enforce rights under these terms and conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.

Governing law.

These terms and conditions are subject to the laws of England and Wales and the English and Welsh courts shall have exclusive jurisdiction in respect of any disputes.


We may revise these terms and conditions from time to time.  Please check this page regularly to ensure that you are familiar with the current version. Any revised version shall take immediate effect upon being posted to our website and by using the website after any new version has come into effect you will be indicating your agreement to be bound by the new version of these terms and conditions.